A Holistic Approach to Dental Practice Management

By Greg Hansen

Running a dental practice is the equivalent of having two full-time jobs. The first is providing exceptional care for patients. This is how dentists bring in revenue, sell their goods and services, and do what they wanted to do in the first place—care for others.

The second job is managing the business side of the practice. Things like handling payroll, managing employees and planning for the future add costs and complexity to a dentist’s daily task list. It also pulls them away from serving patients and the community.

Managing both the front and back office is no easy task. The key is to work smarter, not harder. The best way to do that is to take a holistic approach to working with consultants and advisors.

It’s our experience that the three most time-consuming parts of practice management are human resources, technology and financing. Any time spent meeting with the HR consultant, supply reps and other professionals directly impacts the bottom line because it takes dentists away from performing patient procedures. Having less time to spend chairside also impacts the overall time spent caring for people.

The challenge, of course, is that being attentive to business matters is vital to the long-term success of your business. Not having expenses under control impacts future growth and the ability to invest in the latest technology to stay competitive. When expenses are in order, dentists can capitalize on ways to be more efficient and profitable.

Rather than working with separate companies and managing multiple relationships, a partner that offers financing, emerging technology and HR solutions is much more efficient, and can save a dental practice significant time and money to improve their bottom line.

Astra Practice Partners combines these services to create a single point of contact for essential back office dental needs. Comprised of DMC (Dental Management Corporation), DCC (Dental Commerce Corporation) and Moda Health Services, Astra offers customized technology, finance and human resources solutions to help dentists run a profitable practice and achieve their long-term goals.

As a member of the Moda, Inc. family of companies, Astra has more than 30 years of experience in the Northwest dental industry. We know what type of hardware works best with practice management software in the dental environment. Our HR solutions provide everything from leadership training to conflict management. We also help dental offices implement policies and procedures such as redundant backup systems that help with PHI and HIPAA compliance. Nearly all of our clients are located in Oregon (where the company was founded), Washington and Alaska.

It is essential for dentists to find a partner that understands the dental environment. Astra provides a lifeline to dental-specific products and services that dentists can tap into that’s bigger than just being on their own. By combining well-connected industry relationships and dental expertise with a 360-degree approach to back office solutions, Astra takes care of the business side of the practice so dentists can focus on their profession and provide the best care for their patients.

Greg Hansen is director of Astra Practice Partners, which offers customized technology, finance and human resources solutions to help businesses run a profitable practice and achieve their long-term goals. As a member of the Moda, Inc. family of companies, Astra leverages more than 30 years of experience to help dentists run their practices effectively and efficiently so they can focus on what they do best. Learn more about the company at astrapracticepartners.com.